USEFUL INFORMATION

• Metro line B, Place Guichard station (Bourse du Travail)
• Tramway T1, Part-Dieu-Auditorium stop, T3 or T4 Gare Part-Dieu-Villette stop
• By bus :

Line 38 (direction Caluire): Part-Dieu-Servient stop
Line 38 (direction Gare Part-Dieu): Part-Dieu-Auditorium stop
C1, C2, C6, C7, line 70, line 25: Gare Part-Dieu-Vivier-Merle stop
C3: Halles Paul-Bocuse stops
C9 (direction Bellecour): Part-Dieu-Servient stop
C9 (direction Hôpitaux Est): Part-Dieu-Auditorium stop
C13 (direction Hôtel de Ville): Part-Dieu-Servient stop
C13 (direction Grange-Blanche): Halles Paul-Bocuse stop
C25 (direction Saint-Priest): Part-Dieu-Servient stop
C25 (direction Gare Part-Dieu): Part-Dieu-Auditorium stop

After the concerts, TCL screens in the concert hall lobby display real-time information for the public transport lines that service the Auditorium.

> Calculate your itinerary on tcl.fr

Don’t forget the train: the Lyon-Part-Dieu train station is only a 10-minute walk from the Auditorium.

Where to park your bike

• Bicycle stands are available free of charge around the Auditorium.
• The car park at the Garibaldi-Bonnel shopping centre has 350 free parking spaces for bikes. Find out more
• The LPA Les Halles car park has paid, secure parking spaces reserved for bikes. Find out more

Self-serve bike rentals
You can rent a bike in all Vélo’v stations in Lyon. There are numerous Vélo’v bike stations near the Auditorium: Servient-Garibaldi, Part-Dieu-Garibaldi, Les Halles, Bourse du Travail.
 

• From the Part-Dieu train station : a 10-minute walk along the Boulevard Eugène-Deruelle.
• From the shopping centre : take the Porte de la Lanterne pedestrian exit (on level 1).
• From Place Guichard : an 8-minute walk along Rue Part-Dieu then Rue Garibaldi.

> Calculate your itinerary on foot with Google Maps

The AO offers a simple ride-sharing service to put you in contact with others and make it easier for you to come to the concert. Find out more

• Itinerary : Calculate your itinerary with Google Maps
   
• Paid car parks, open 24/7 :

Bonnel-Servient (44-49, rue de Bonnel)
> See the number of spaces available in real time

Les Halles Paul-Bocuse (156, rue Garibaldi) 
> See the number of spaces available in real time

Garibaldi-Bonnel, car park in the shopping centre (entrance: rue de Bonnel). Open Monday to Saturday, 7am - 11pm. Take the Porte de la Lanterne pedestrian exit (on level 1) to reach the Auditorium.

• TCL park-and-ride facilities : Oullins, Vaise, Gorge-de-Loup, Parilly, Vénissieux, Porte des Alpes, Décines, Vaulx-La Soie, Meyzieu, Saint-Priest, Mermoz-Pinel, etc. > See all the park-and-ride facilities
   
• Disabled parking:

You can use the disabled parking spaces in the Les Halles and Bonnel-Servient car parks. Vehicles may also stop to drop off disabled passengers on Place Charles-de-Gaulle (but parking is not permitted there).

The Part-Dieu district is currently undergoing major work and the various construction projects in progress can result in considerable changes to the road system. We would advise you to make allowance for these traffic problems in your journey time and use public transport whenever possible. Take a look at our "Getting to the Auditorium" page.

For safety reasons, only vehicles transporting disabled people are permitted to drop off their passengers there. Parking is not permitted on the Place Charles-de-Gaulle.

The doors to the Auditorium and to our food service area open:
– 1¼ hours before concerts held in the morning;
– 1½ hours before concerts held in the afternoon or evening.
Most of the evening concerts are preceded by a pre-concert talk that starts an hour before the concert begins.  
You can take your seats in the concert hall 30 minutes before your show begins.

Concerts begin strictly on time. If you’re late, you’ll be met by our team of ushers, who will let you enter the hall during a break in the programme to avoid disturbing the other concertgoers or the artists. In some cases, you may not be able to go to your seat until the interval. Note: in the event of a late arrival, numbered seats are no longer guaranteed.

Yes, a supervised cloakroom is available free of charge.
For safety reasons, bulky items must be left at the cloakroom. Suitcases and bags larger than “cabin bag” size (55 x 25 x 35cm) are not permitted inside the building.

The lift services only the first and second balconies. It is reserved primarily for disabled patrons.

Out of consideration for the artists and other concertgoers, patrons are not permitted to take photos or make videos during performances. Photos and videos are tolerated before the concert begins and after it finishes.

To guarantee optimal listening quality, children under the age of three are not permitted in the concert hall. We offer specific concerts suitable for young children from the age of three up, and an early childhood day for infants aged three months to three years.  

> See the youth programme

La musique est avant tout un monde d'émotions et de sensations accessibles à tous, sans aucun prérequis. Si vous souhaitez être accompagnés dans l'écoute des œuvres au programme de votre concert, des notes de programme et podcasts sont disponibles en ligne quelques jours avant, pour la majorité des concerts. 

You can use your gift card :

• on the auditorium-lyon.com website, at any time;
• at the Auditorium ticket office (from Monday to Friday, 11.00-18.00 and on the Saturdays when concerts are held, from 14.00 to 18.00)
• by phone on 04 78 95 95 95 (from Monday to Friday, 11.00-17.00 and on the Saturdays when concerts are held, from 14.00 to 17.00).

You can exchange your tickets up to 24 hours before the concert. This service is billed €3 per ticket; it is free for subscribers. Present the tickets to the Auditorium’s ticket office and they will be exchanged for tickets of equivalent value, subject to availability. E-tickets can be exchanged by phone.

You can contact our security control room, which receives all of the objects found.
You can contact it by phone on 04 78 95 95 01 from Monday to Friday, 9.00-18.00.